How it Works

Last updated: February 13, 2026

For Buyers


Buy in 4 simple steps

1. Browse & choose

Discover quality pre-loved items listed by local sellers in Qatar.

2. Pay securely on Renew

Complete your purchase through Renew’s secure payment system. Payments are safely held until the transaction is completed.

3. Arrange pickup or delivery

After payment is confirmed, the in-app chat opens so you can coordinate handover directly with the seller.

4. Confirm & review (24 hours)

When you receive the item, confirm receipt via OTP.

You then have 24 hours to inspect the item and report any issue.

If no issue is reported within 24 hours, the transaction is completed and funds are released to the seller.


For Sellers


Sell in 4 simple steps

1. List your item

Upload clear photos, add an accurate description, and set your price.

2. Item gets sold

You’ll be notified once a buyer completes the purchase.

3. Arrange handover

Use Renew chat to coordinate pickup or delivery with the buyer.

4. Get paid

After the buyer confirms receipt via OTP and the 24-hour review window expires, Renew releases your payout within 3–5 working days.

How can we help?